Supplier Excellence Program

Results Achieved

Defined specific supplier issues for improvement

Increased capability of
current suppliers

Established supplier improvement organization

Improvement in supplier quality (ppm defects)

Client Challenge

A world leading automotive manufacturer was struggling with variable supplier quality, affecting end costs and delivery cycle times for their production lines. They were looking for ways to improve supplier quality development and management to improve their overall supply chain and production performance.

Key Solutions Implemented

  • Analyzed and assessed performance of the existing supplier base by category for their current quality measures and ratings
  • Selected an initial supplier group from various commodities
  • Conducted supplier diagnostic, improvement visits and facilitated implement changes
  • Developed program and rolled-out to the rest of supply base
  • Established a supplier improvement organization for ongoing sustainability